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Marketing automation, CRM, and operations

Automation, omnichannel campaigns, CRM data, and operations that turn demand into delivered sales.

9010 plans the work, automates email/SMS/WhatsApp follow-up, keeps CRM-grade customer and segmentation data in one place, activates sellers, coordinates operating handoffs where access is granted, and reports the analytics and ROI that prove what moved revenue.

What we do

A practical growth team, organized around outcomes.

See all 30 capabilities

Team Growth Workshops

Work through persona, activation, retention, revenue, and sector-specific decisions together, then carry the output into live workflows.

  • Persona and JTBD exercises
  • Activation → retention → revenue lab
  • TTV, cohort, LTV, MRR, and payback models
  • Scored evidence and managed-service handoff

Growth Planning

Start with a clear offer, audience segmentation, message, calendar, budget, and sales target.

  • Campaign strategy
  • Audience segmentation and offer planning
  • Launch calendar
  • Sales goals and review rhythm

Campaign Automation

Get the assets and automated workflows needed to launch without waiting on scattered freelancers.

  • Landing page copy
  • Product stories
  • Social content direction
  • Email, SMS, and WhatsApp automation sequences

CRM, Customer Data, and Personalization

Keep every lead, buyer, and seller record in one CRM-grade system, with buyer personas driving segmentation and personalized follow-up.

  • Unified customer and lead records
  • Persona-based audience segmentation
  • Personalized lifecycle journey triggers
  • Contact agent follow-up automation

Retail and On-site Sales

Run physical sales pushes at shops, pop-ups, events, malls, and activations.

  • Activation planning
  • Mobile selling workflow
  • Lead capture at events
  • Sales and commission tracking

Operations Readiness

Align campaigns with what the brand can sell, stock, route, and support.

  • Inventory and offer readiness checks
  • Sales handoff planning
  • Distributor and retail coordination
  • Launch risk review

Fulfillment Coordination

Support the handoff after purchase so demand does not break at delivery.

  • Delivery partner coordination
  • Returns workflow planning
  • Order issue escalation
  • Post-purchase communication

Customer Follow-up

Keep leads and customers moving after the first interaction, across every channel.

  • Omnichannel lead follow-up
  • Customer support handoff
  • Return and issue coordination
  • Retention and win-back campaigns

Analytics and ROI Reporting

Know what worked, what sold, who helped, and what to improve next.

  • Campaign and channel analytics
  • ROI and margin reporting
  • Commission visibility
  • Repeat purchase insights

Workspace operating model

Every team member gets the work, conversations, and reports their AAARRR role requires.

An organization enables modules, assigns stages and interventions to teams, and gives each member a focused queue. Social operators see schedules and channel reports; contact-center members see tickets, AI conversations, SLAs, handoffs, and customer context; managers see the full funnel and outcomes.

Customer-operated

Your teams run enabled modules and queues. 9010 provides the workspace, AI controls, analytics, and support.

Co-managed

Your team approves selected work while 9010 specialists, agents, and escalation owners keep the AAARRR motion moving.

Fully managed

9010 plans, staffs, executes, and optimizes the agreed AAARRR pipeline under a defined SLA and reporting rhythm.

See the organization and team operating model

Why it matters

Growth takes more than posting online.

Brands need the offer, assets, automation, sellers, inventory readiness, partner handoffs, customer follow-up, and analytics to work together. That is what 9010 is built to coordinate.

Launch automated campaigns faster

Turn content into tracked sales activity

Give sellers clear incentives

Segment audiences and personalize follow-up

Keep campaigns aligned with stock and delivery realities

Coordinate distributors, retail partners, and field teams

Follow up before leads go cold, on email, SMS, or WhatsApp

See ROI by channel, seller, and campaign

Engagement depth

Connect deeply, or prove capacity at the edge.

Some customers want 9010 connected into operations, warehousing, logistics, and customer workflows. Others want support on the periphery first. The service can meet both needs.

Connected to customer operations

When a brand grants access, 9010 can align campaigns with customer operations, warehouse status, order workflows, delivery partners, and customer records.

Supported from the periphery

When a brand wants less entanglement, 9010 can still operate campaigns, sellers, customer follow-up, reporting, and partner coordination without deep system access.

Common use cases

Run campaigns where online attention meets real selling.

Product Launches

Bring a new product to market with campaign assets, sellers, automation, and sales tracking ready from day one.

Pop-ups and Activations

Plan the event, brief sellers, capture leads, process sales, and report what happened after the activation.

Influencer Sales Pushes

Give creators clear offers, codes, and commissions so you can measure more than likes and reach.

Retention Campaigns

Follow up with past buyers, recover interest, encourage referrals, and bring customers back with lifecycle automation.

Distributor Rollouts

Coordinate offers, sellers, retail partners, customer demand, and delivery handoffs across priority locations.

Operationally Sensitive Launches

Run campaigns with clearer controls around permissions, partner readiness, customer care, and issue escalation.

Ready to build a campaign that can be automated, sold, followed up, and measured?

Start with a focused launch, then grow into an ongoing marketing and sales rhythm.